On this page you will find Covid-19-related information on the current situation as well as Frequently Asked Questions (FAQ) about mountain railways, ticket sales and mountain restaurants.
The Upper Engadin mountain railways implement the measures of the protection concept of the industry association Seilbahnen Schweiz (Mountain Railways Switzerland). The following principle applies: all Swiss mountain railways are subordinate to the Federal Office of Transport (FOT) and thus are regarded equivalent to public transport. In other words: the mask («mouth and nose protection») must be worn on and around all cable car/mountain railway facilities, i. e. on all ski lifts and chairlifts, not just in the waiting area. Furthermore, a mask must be worn in all indoor and outdoor waiting areas, as well as in highly frequented places such as parking lots or parking garages.
The government of the Canton of Grisons has decided that the ski resorts will remain open over the holidays, provided that the epidemiological situation and hospital capacities do not change significantly.
According to the cantonal decision, all mountain railways and holiday destinations in Grisons have defined limits for themselves with the aim of avoiding daily tourist movements within Switzerland and the canton.
Therefore, from 23 December 2020 up to and including 3 January 2021, the number of guests in the ski areas will be substantially restricted. For this purpose, the sale of day, half-day and afternoon tickets is limited on peak days with a very high number of guests. Guests who have a valid ticket such as an annual or multi-day pass, or hotel guests who benefit from a package deal, continue to have unhindered access to the ski area. The Upper Engadin mountain railways recommend to purchase tickets online in advance.
The closure of the restaurants, as decided by the canton, also applies to the ski areas. A take-away service is offered on Corviglia / Marguns as well as in smaller ski regions. As of 31 December, the take-aways may offer outside seating. A maximum of four people (exception: parents with more than two children) are allowed to sit at a table and a minimum distance of 1.5 m between the different groups must be observed. The alcohol ban in the ski areas will be lifted from Monday, 4 January 2021. Warm-up rooms must remain closed.
No. With the annual pass or a ticket purchased online, you will always have access, and the tickets already sold have priority. Once the limit of sold tickets is reached, the sale of day, half-day and afternoon tickets is discontinued. In this case, only tickets booked online in advance can be picked up at the ticket offices.
Yes, there is a risk, especially on peak days which are usually very busy. If you want to be sure, we recommend that you book your ski ticket online in advance. If your hotel offers the «Sleep+Ski»-package, it will provided you with available tickets as well. Please find a list of «Sleep+Ski»-hotels here: www.snow-deal.ch/en
No. There is no restriction on single and zone tickets for pedestrians.
In the event of an official order to suspend all transport services due to a pandemic (lockdown), the selling price of tickets and subscriptions will be refunded in the form of a voucher. This voucher can be redeemed for the purchase of a ticket or subscription. Calculation of the refund (partial refund): purchase price / validity period x duration (number of days) of the official closure.
In that case or if you cannot travel to the Upper Engadin due to health reasons, any refund is excluded. A travel cancellation insurance therefore is strongly recommended.
If you have a day pass or a multi-day pass with the validity date of 14 March 2020 (the day of the officially ordered closing) or later, you can rebook it. Please note that this decision is a gesture of goodwill as we aim to minimise the loss for our guests. More info: www.mountains.ch/gtc